SameDayCustom is an online platform where people can order customized items and can pick them up, or we deliver them anywhere nationwide.  Our system detects your location and lets you know what products and delivery options that are available in your area. If you want more product selection, you can expand your search and have the product you ordered shipped to you. 

You can contact us by: Our chat by clicking Chat with us or calling us via the top right side of your screen. Sending us an email at info@samedaycustom.com. Or by simply filling and submitting a form on our contact us page.

We are proud to say that we have the nation's fastest turnaround time. It all depends on your location.  If we have a SameDayCustom partner in your area, they must be available to fulfill your order, have the ordered items available in their inventory, and most importantly, the number of ordered items must be within our same-day service limits.  We will provide you with an estimated processing time at checkout.

We are a same-day service guaranteed provider. We are different from other online and physical stores because they process your orders with an average turnaround time of 14 days.  Meanwhile, at SameDayCustom, we get your order ready for pickup or delivery as fast as the same day with our guaranteed service.

If you need to contact a manager or a supervisor, use the same methods we outlined here How to Contact us and request to speak to a supervisor or a manager. If your issue or problem remains unresolved, send us an email at info@samedaycustom.com with the subject - "My issue is not resolved". Include in the email the problems you are facing and we will gladly reply or call you to help you further, or you can simply fill out and submit a form on our contact us page.

Unfortunately, as customer service, we can only see if there is a partner store close to your location or not. If there is, we can only see how far it is. You will be provided with the store's full contact information once you place your order. If the location is too far, we have different shipping options available and we can arrange to have the order shipped to you for free which takes 1-7 business days, also rush shipping and production is available at the checkout if you want.