You can contact us; Through our chat by clicking the blue icon on the bottom left side of your screen.  Sending us a mail at info@samedaycustom.com. Or by simply filling and submitting a form on our contact us page.

If you need to contact a manager or a supervisor, use the same methods we outlined here and request to speak to a supervisor or a manager. If your issue or problem remains unresolved, send us a mail at info@samedaycustom.com with the subject - "My issue is not resolved". Include in the email; the problems you are facing and we will gladly reply or call you to help you further, or you can simply fill and submit a form on our contact us page.

We are proud to say that we have the nation's fastest turnaround time. It all depends on your location.  If we have a SameDayCustom partner in your area, they must be available to fulfill your order, have the ordered items available in their inventory, and most importantly, the number of ordered items must be within our same-day service limits.  We will provide you with an estimated processing time at checkout.

SameDayCustom is an online platform where people can order customized items and can pick them up, or we deliver them anywhere nationwide.  Our system auto-detects your location and lets you know of the delivery options that are available in your area.

We are a same-day service guaranteed provider. We are different from other online and physical stores because they process your orders with an average turnaround time of 14 days.  Meanwhile, at SameDayCustom, we get your order ready for pickup or delivery as fast as the same day with our guaranteed service.

Unfortunately, as customer service, we can only see if there is a partner store close to your location or not. If there is, we can only see how far it is. You will be provided with the store's full contact information once you place your order. If the location is too far, we have different shipping options available and we can arrange to have the order shipped to you for free which takes 1-7 business days, also rush shipping and production is available at the checkout if you want.