Delivery and Receiving Orders
- What is the fastest way to place an order?
- When will my order be ready? Why is my order not ready yet? Can I pick it up today?
- My order is not correct!
- My order arrived damaged. What should I do?
- There is no store near me. What are my options?
- What are your hours of operation?
Designing on SameDayCustom
- My design needs to be cleaned or edited, can you help me with that?
- How to add glitter to my design/text? Can you do glitter designs?
- Can you match the color of my shoes, pants, car, etc?
- What type of image do you accept? What format should I upload?
- How to add my design?
- The color on the screen/garment does not match the one on the color chart.
Our Products
- How will my item look?
- How long does a bulk order take?
- What Products are available in my area?
- How many is a bulk order?
- How to select a product that I want to design?
- How to reorder?
Email Messages
- I forgot my password. How can I log back in? How can I sign in?
- How do I know my order has been confirmed?
- Will I be able to know the store’s name and location before I submit my order?
- Why is my order not yet assigned to a store?
- When will my order start production?
- I didn’t get a confirmation email. How do I know my order was processed?
Our Prices and Coupons
- Can I request a quote?
- Do you do price matching?
- How is the price determined?
- What's included in the price of the items?
- Do you offer coupons?
- What are the available payment methods?
Learn the Designer Tool
- How to remove the design background, can I take it out? Can I make my background transparent?
- Change the currently selected product in the Designer Tool
- Removing and Deleting design or text
- Add team names on the Designer Lab
- To add text to a product in the Designer Lab
- How to change the color of the font?