<p style="text-align:start;">Every item undergoes inspection before being carefully packaged for shipping or car delivery. While instances of damaged packages are rare, we understand that they can occur. If you experience any issues, please contact us at <a href="mailto:info@samedaycustom.com" target="_blank">info@samedaycustom.com</a>, attaching a picture that clearly shows the damage.</p>
<p style="text-align:start;">If the damage is attributable to the courier or delivery company, appropriate action will be taken. However, if the damage occurred on our end, we sincerely apologize for any inconvenience, and we'll promptly ship you a new item.&nbsp;</p>


Every item undergoes inspection before being carefully packaged for shipping or car delivery. While instances of damaged packages are rare, we understand that they can occur. If you experience any issues, please contact us at info@samedaycustom.com, attaching a picture that clearly shows the damage.
If the damage is attributable to the courier or delivery company, appropriate action will be taken. However, if the damage occurred on our end, we sincerely apologize for any inconvenience, and we'll promptly ship you a new item. 

My order arrived damaged. What should I do?

My order never arrived. What should I do?

I placed a shipping or car delivery order by mistake. I want to pick it up. What do I do?

Can someone else pick up the product for me?

Do you serve or deliver to my area?

What Delivery Options do you offer?

Track my order? Where do I pick up my order? Where is my tracking number? Did you ship my order?

Can I pay a rush fee to get my order faster? Can you rush my order? 

My order arrived late, what do I do? 

The system detected the wrong location. How to change/correct my location?

Do you car-deliver or ship?

The estimated date of delivery has passed and my order is still not assigned to a store yet, why?

When will my order arrive? 

What is the fastest way to place an order?

When will my order be ready to be shipped?

Where are you located? Address?  Where I'm picking up from? 

How to change my Store's location after an order is placed?

How long does it take?

What are your hours of operation?

There is no store near me. What are my options?

My order is not correct!

When will my order be ready? Why is my order not ready yet? Can I pick it up today? 

Delivery and Receiving Orders

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