For the person picking up the order, we strongly recommend thorough verification of your item, including design, color, or size. This proactive check can save you a trip back to our location and prevent further issues.
For shipping orders, if you notice any missing items, quantity discrepancies, or if you receive a different item than the one you ordered, please refer to the confirmation email or your account to verify the correctness of your order. Feel free to contact us using:
- Our chat by clicking Chat with us now via the top right side of your screen, or the chat icon in the bottom right corner of your screen.
- Sending us an email at info@samedaycustom.com.
- Or by simply filling and submitting a form on our Contact Us page. Along with proof of the situation or missing item/items, or missing quantity. If this is a mistake on our part, we will gladly ship your order again or send the missing item or quantity.