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Can I add quantity after placing the order?You will have to place a new order. You can easily log into your account and click on reorder. Add the quantity that is needed and continue with the checkout process. Note that you have been provided with a 20% discount coupon code in your previous confirmation email, check it out.
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Can I change something or correct a mistake after my order has been placed?It is possible to do so in some cases. We urge you to contact the location where your order is assigned to and being processed. If they haven't completed the production of your order, they will be able to correct the mistake and proceed with the proper design.
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Can I change the product that I am designing? Will I lose my design?You can easily change your product while designing. When the designer tool is open, you will have a Product area - on the left side of the tool - containing information about your product and a Change Product button. Clicking on the Change Product button will allow you to change the product while keeping the design that you have already created, and apply that design to the newly selected product.
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Can I order blank items? How do I know the price?Yes. Prices may vary depending on the quantity of your order. Simply choose your product and skip the design process by checking out inside the designer tool without adding any design. The system will show you a price at once, based on the quantity you select.
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Can I order stickers online?Check our Products page as the sticker availability for pickup varies by location. To check if we carry a specific product in your area such as stickers, make sure your correct location is provided on our website, shown on the website’s top blue bar, then go to the products page. Most of our Partner Stores have stickers available for pickup. If you cannot find it under your products, it means we do not offer it for pickup in your location and if you still want to place a sticker order for shipping, you can visit our Shipping store that carries a huge variety of products.
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Do you airbrush? Do you do spray paint?Unfortunately, we do not offer it due to the quality of washing and several other reasons.
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Do you do bulk orders?Yes. In addition to the AWESOME work that we do, we have great pricing discounts for bulk orders, with lots of advantages, so we consider it bulk when you order more than one shirt.
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Do you do patches on leather or embroidery?Unfortunately, we do not. However, some of our Partner Stores do offer embroidery services and stitch directly onto the garments.
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Do you sell leggings? Can you print on leggings?Check our Products page as the products vary by location. To check if we carry a specific product in your area, make sure your correct location is provided on our website, shown on the website’s top blue bar, then go to the products page. We print on any product that we carry. If you cannot find what you want, You can visit our Shipping store that carries a huge variety of products.
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How do I know if the size will fit correctly? Do your shirts run small or big?While using the designer tool, click on more product information or when you select a product from the product catalog, you will find a sizing table that will show the dimensions of each size.
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How long does a bulk order take?Our system will give you an estimated time of when your items will be ready at the checkout page based on how many items/products you’re ordering.
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How many is a bulk order?We like to help customers to get better deals, so when you buy more than one item, we consider it a bulk order on which you can save money. Check out our pricing on bulk orders
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How to change the quantity?While using the designer tool, simply click on the" Sizes" button. A table with all the available sizes will appear, you can easily edit the quantities from this table. You can also change the quantity at any of the checkout steps including the cart section. just click on the "edit" button which is located under or beside the product's name.
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How to design the product I have selected?After selecting your desired product, you will see all the information related to the product, including colors, fabric info, sizes, discounts, and side views. Click on “Start designing”, which will take you to the Designer Tool, where you can design your product using the many pre-made design templates from our library, or by uploading your design or you can start from scratch.
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How to reorder?Login to your account, you will see a button to reorder each previous order you have placed. After you click it, you get to edit the quantities, add more products, change colors or order the same order.
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How to select a product that I want to design?Our system automatically shows you all available products in your area. To see all the products, Please click on "Products" located on the top bar of our website, Select the item you would like to design. If you cannot find what you want, you can visit our Shipping store that carries a massive variety of products by visiting our homepage, then click on Place a FREE shipping order.
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How will my item look?We offer a FREE preview of your product inside our designer tool. to see how your final product will look. Our design experts will run a thorough review and make sure everything is properly placed. If there are any concerns with your design, we will contact you and suggest a solution.
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I didn't receive a confirmation email. How do I know my order was processed?Check your spam/junk email folder. our confirmation email might end up there. If you are still not sure you received it, feel free to contact us using our chat by clicking the blue icon on the bottom left side of your screen or email us at info@samedaycustom.com, or simply filling and submitting a form on our contact us page.
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Is there a minimum order?We offer no minimum purchase. You can order as low as one shirt and as many as a million quantities. Keep in mind that the more you order, the more you will save.
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What are the washing procedures? Are they safe to wash or should they be hand washed? Are they dryerWash your shirt inside out with cold water and let it air dry for better results and to last longer
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What brands of shirts do you carry?It all depends on the store your order is assigned to. Our Partner Stores carry many brands such as Gildan, Hanes, Jerzees, Next Level, Bella Canvas, American Apparel, etc. Unfortunately, we cannot know the brand before placing the order but, most likely, the brand will be Gildan. And don't worry, we carry the best quality only! We always make sure our customers are 100% satisfied.
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What materials can you print on?We print on all items you see on our website. However, be aware that the item's availability varies depending on your location.
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What other products do you offer besides t-shirts?By providing your address, zip code, or city, our system will show you all available delivery options, along with all available products in your area. We offer many products such as print stickers (vinyl decals), vinyl signs, banners, canvas, posters, dog tags, mugs, mousepads, phone cases, etc. We print on all the products that we sell on our website. If you cannot find what you want, you can visit our Shipping store that carries a massive variety of products by going to our homepage, then click on Place a FREE shipping order.
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What Products are available in my area?When you visit our website, provide your address, zip code, or city. By doing so, you will know the available products along with the delivery options we offer in your area. If you cannot find what you want, you can visit our Shipping store which carries a massive variety of products by visiting our homepage, then click on Place a FREE shipping order.
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What type of printing do you use? Can I choose my printing method?Some of the printing methods we offer are; Vinyl Printing Image Transfer Print & Cut DTG Screen printing. Our team members will determine what is the best printing method for your order.