-
What materials can you print on?We print on all items you see on our website. However, be aware that the item's availability varies depending on your location.
-
Do you do bulk orders?Yes. In addition to the AWESOME work that we do, we have great pricing discounts for bulk orders, with lots of advantages, so we consider it bulk when you order more than one shirt. You can contact us through the: Our chat by clicking Chat with us or calling us via the top right side of your screen. Sending us an email at info@samedaycustom.com. Or you can send us a request for a quotation here and our representative will get back to you in no time.
-
Can I change the product that I am designing? Will I lose my design?You can easily change your product while designing. When the Designer Lab is open, Look for the bar at the bottom of your browser. Click on Change product to change your product. Clicking on the Change product button will allow you to change the product while keeping the design that you have already created, and apply that design to the newly selected product.
-
Can I order blank items? How do I know the price?Yes. Prices may vary depending on the quantity of your order. Simply choose your product and skip the design process by checking out inside the Designer Lab without adding any design. The system will show you a price at once, based on the quantity you select.
-
What type of printing do you use? Can I choose my printing method?Our team members will determine what is the best printing method for your order. Here are some of the printing methods we offer: Vinyl Printing Image Transfer Print & Cut DTG Screen printing / Silk Screen
-
Is there a minimum order?We offer NO minimum purchase. You can order as low as one shirt and as many as a million in quantities. Keep in mind that the more you order, the more you will save.
-
Do you airbrush? Do you do spray paint?Unfortunately, we do not offer it due to the quality of washing and several other reasons.
-
What brands of shirts do you carry?It all depends on the store your order is assigned to. Our Partner Stores carry many brands such as Gildan, Hanes, Jerzees, Next Level, Bella Canvas, American Apparel, etc. Unfortunately, we cannot know the brand before placing the order but, most likely, the brand will be Gildan. And don't worry, we carry the best quality only! We always make sure our customers are 100% satisfied.
-
What other products do you offer besides t-shirts?By providing your address, zip code, or city, our system will show you all available delivery options, along with all available products in your area. We offer many products such as print stickers (vinyl decals), vinyl signs, banners, canvas, posters, dog tags, mugs, mousepads, phone cases, etc. We print on all the products that we sell on our website.
-
What are the washing instructions? Are they safe to wash or should they be hand washed? Are they safe to be used in a dryer?Wash your shirt inside out with cold water and let it air dry for better results and to last longer.
-
Can I add quantity after placing the order?You will have to place a new order. You can easily log into your account and click on reorder. Add the quantity that is needed and continue with the checkout process.
-
Can I change something or correct a mistake after my order has been placed?It is possible to do so in some cases. We urge you to contact the location where your order is assigned and being processed. If they haven't completed the production of your order, they will be able to correct the mistake and proceed with the proper design.
-
Do you sell leggings? Can you print on leggings?Check our Products page as the products vary by location. To check if we carry a specific product in your area, make sure your correct location is provided on our website, shown on the website’s top blue bar, then go to the products page. We print on any product that we carry. If you cannot find what you want, You can contact us and we’ll help you find what you want.
-
Do you do patches on leather or embroidery?Unfortunately, we do not. However, some of our Partner Stores do offer embroidery services and stitch directly onto the garments. We advise you to add any notes you may have at the checkout for our partner store to consider when printing your order. If your request cannot be fulfilled, we will fully refund your order.
-
I didn't receive a confirmation email. How do I know my order was processed?Check your spam/junk email folder. Our confirmation email might end up there. If you are still not sure you received it, feel free to contact us through: Our chat by clicking Chat with us or calling us via the top right side of your screen. Sending us a mail at info@samedaycustom.com. Or by simply filling and submitting a form on our contact us page.
-
How to design the product I have selected?After selecting your desired product, you will see all the information related to the product, including colors, fabric info, sizes, and side views. Click on “Start designing”, which will take you to the Designer Tool, where you can design your product using the many pre-made design templates from our library, or start from scratch by uploading your design.
-
How to change the quantity?You will be able to edit the quantity of the products you’re ordering when you want to checkout. Enter a name to save your design. Also, provide your email so you can retrieve the design whenever you want. Enter the quantities of the sizes you want to buy and click Proceed to continue.
-
How to reorder?Login to your account, and you will see a button to reorder each previous order you have placed. After you click it, you get to edit the quantities, add more products, change colors, or place the same order.
-
How to select a product that I want to design?Our system automatically shows you all available products in your area. To see all the products, Please click on "Products" located on the top bar of our website. Select the item you would like to design.
-
How many is a bulk order?We like to help customers to get better deals, so when you buy more than one item, we consider it a bulk order on which you can save money. Check out our pricing on bulk orders.
-
How will my item look?We offer a FREE preview of your product inside our designer tool. to see how your final product will look. Our design experts will run a thorough review and make sure everything is properly placed. If there are any concerns with your design, we will contact you and suggest a solution, or do the amendments ourselves if you give us your permission.
-
What Products are available in my area?When you visit our website, provide your address, zip code, or city through the following steps: By doing so, you will know the available products along with the delivery options we offer in your area.
-
How long does a bulk order take?Our system will give you an estimated time of when your items will be ready at the checkout page based on how many items/products you’re ordering.