We recommend that you contact your fulfillment center first to try to resolve the issue by either: Clicking the chat with vendor button from your status emails. Log in to your account and click the chat Icon inside your account. Or by contacting them directly with the phone number we provided in the email/SMS. For pickup orders: You MUST check the number of your items, colors, quality, or any defects at the time of pickup.

It takes from 5 to 10 business days for your refund to show in your bank account.

Unfortunately, we are unable to accept any returns, due to the item being a customized product, where the item is made to suit your taste and only you from design, printing, color, and size.  Please note also that there will be no refunds as well. For further information please check our Return Policy.