My order arrived late, what do I do?

The shipping estimate provided at the time of your order is calculated based on distance, with the expectation that our third-party courier will fulfill the shipment on time. 

We appreciate your understanding that unforeseen events beyond our control may occur. While we cannot rectify the delay, we are committed to investigating its cause. Additionally, we would like to express our gratitude for your patience by offering future discounts on your next order.