The estimated date of delivery has passed and my order is still not assigned to a store yet, why?

There could be various factors influencing why your order hasn't been assigned to a specific store yet. Please feel free to contact us using:

• Our chat by clicking Chat with us now via the top right side of your screen, or the chat icon in the bottom right corner of your screen.  

• Email us at info@samedaycustom.com, 
• Or by simply filling and submitting a form on our Contact Us page. 

If your order has not been assigned to a store yet and the estimated delivery date has passed, please provide us with your order information/number. We will promptly investigate the issue and inform you of the reasons behind the delay. In such cases, we will be happy to refund your shipping fees.