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My order never arrived. What should I do?

Even though this is a very rare occurrence, please:

  1. Check your order confirmation email and verify that the correct address was placed.
  2. Check the tracking number for the current status of your order.
  3. Contact the package carrier regarding the tracking number and your package.

If you checked all the above and nothing came up, feel free to contact us using;

  • the chat by clicking the blue icon on the bottom left side of your screen, 
  • email us at: info@samedaycustom.com, 
  • or simply by filling and submitting a form on our contact us page or by clicking here.

If for any reason, our team made a mistake with the shipping order, we will make sure that your order is shipped again or resolve the issue in another manner.