My order never arrived. What should I do?
Even though this is a very rare occurrence, please:
- Check your order confirmation email and verify that the correct address was provided.
- Check the tracking number for the current status of your order.
- Contact the package courier regarding the tracking number and your package.
If you checked all the above and nothing came up, feel free to contact us using:
- Our chat by clicking Chat with us or calling us via the top right side of your screen.
- Sending us an email at i.
- Or by simply filling and submitting a form on our contact us page.
If for any reason, our team made a mistake with the shipping order, we will make sure that your order is shipped again or resolve the issue in another manner.
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