There could be various factors influencing why your order hasn't been assigned to a specific store yet. Please feel free to contact us using:
<ul>
<li style="margin-left:1.5em;">Our chat by clicking Chat with us now via the top right side of your screen, or the chat icon in the bottom right corner of your screen.&nbsp;&nbsp;</li>
</ul>
<img src="https://cdn.livechat-files.com/api/file/kb/file/12177783/2f31c76806-f2b7aa77fd906a9ace5b.png" alt="undefined" style="float:none;height: undefined;width: undefined"/>
<ul>
<li>Email us at <a href="mailto:info@samedaycustom.com" target="_blank">i<ins>nfo@samedaycustom.com</ins></a><a href="mailto:info@samedaycustom.com" target="_blank"><ins>,</ins></a>&nbsp;</li>
<li>Or by simply filling and submitting a form on our <a href="https://www.samedaycustom.com/contact" target="_blank">Contact Us</a> page.&nbsp;</li>
</ul>
<img src="https://cdn.livechat-files.com/api/file/kb/file/12177783/b1f7dc3d66-c3ab15cf2f7e7ce9fab8.png" alt="undefined" style="float:none;height: undefined;width: undefined"/>
If your order has not been assigned to a store yet and the estimated delivery date has passed, please provide us with your order information/number. We will promptly investigate the issue and inform you of the reasons behind the delay. In such cases, we will be happy to refund your shipping fees.

There could be various factors influencing why your order hasn't been assigned to a specific store yet. Please feel free to contact us using:
Our chat by clicking Chat with us now via the top right side of your screen, or the chat icon in the bottom right corner of your screen.  
 
Email us at info@samedaycustom.com, 
Or by simply filling and submitting a form on our Contact Us page. 
 
If your order has not been assigned to a store yet and the estimated delivery date has passed, please provide us with your order information/number. We will promptly investigate the issue and inform you of the reasons behind the delay. In such cases, we will be happy to refund your shipping fees.

The estimated date of delivery has passed and my order is still not assigned to a store yet, why?

My order never arrived. What should I do?

I placed a shipping or car delivery order by mistake. I want to pick it up. What do I do?

Can someone else pick up the product for me?

Do you serve or deliver to my area?

What Delivery Options do you offer?

Track my order? Where do I pick up my order? Where is my tracking number? Did you ship my order?

Can I pay a rush fee to get my order faster? Can you rush my order? 

My order arrived late, what do I do? 

The system detected the wrong location. How to change/correct my location?

Do you car-deliver or ship?

When will my order arrive? 

What is the fastest way to place an order?

When will my order be ready to be shipped?

Where are you located? Address?  Where I'm picking up from? 

How to change my Store's location after an order is placed?

How long does it take?

What are your hours of operation?

There is no store near me. What are my options?

My order arrived damaged. What should I do?

My order is not correct!

When will my order be ready? Why is my order not ready yet? Can I pick it up today? 

Delivery and Receiving Orders

Hi! How can we help you today?