The estimated date of delivery has passed and my order is still not assigned to a store yet, why?
There many factors that may play a role in your order not being assigned to a specific store yet, feel free to contact us using;
- the chat by clicking the blue icon on the bottom left side of your screen,
- email us at i
- or simply by filling and submitting a form on our contact us page or by clicking here.
Also, provide us with your order information/number. And inform us that your order has not been assigned to a store yet, and we will look into it as soon as possible, informing you of the reason why. Due to your estimated date of delivery having passed, we will gladly refund your shipping fees.