The estimated date of delivery has passed and my order is still not assigned to a store yet, why?

1 min. readlast update: 12.03.2023

There could be various factors influencing why your order hasn't been assigned to a specific store yet. Please feel free to contact us using:

  • Our chat by clicking Chat with us now via the top right side of your screen, or the chat icon in the bottom right corner of your screen.  
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If your order has not been assigned to a store yet and the estimated delivery date has passed, please provide us with your order information/number. We will promptly investigate the issue and inform you of the reasons behind the delay. In such cases, we will be happy to refund your shipping fees.

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