There are many factors that may play a role in your order not being assigned to a specific store yet, feel free to contact us:

• Our chat by clicking Chat with us or calling us via the top right side of your screen. 

• Sending us an email at info@samedaycustom.com.
• Or by simply filling and submitting a form on our contact us page. 

Also, provide us with your order information/ number. And inform us that your order has not been assigned to a store yet, and we will look into it as soon as possible, informing you of the reason why.